Frequently Asked Questions
Your Questions About Selling Gold, Silver & Valuables Answered
Find answers to common questions about our appraisal process, pricing, and services. We make selling your precious metals and valuables simple and transparent.
What items do you buy?
We purchase gold jewelry, silver pieces, watches, designer handbags, electronics, and gift cards. We accept items in any condition, including broken or damaged pieces.
Do you buy broken jewelry?
Yes. We buy all gold and silver items regardless of condition. Broken chains, single earrings, and damaged pieces still have value.
What gold karats do you accept?
We accept all gold from 10k to 24k. Higher karat gold receives higher payouts.
Do you buy silver-plated items?
No. We only purchase solid silver items, not plated pieces.
How do you determine the value of my items?
Our certified appraisers test each piece using electronic gold testers and acid tests. We weigh your items on precision scales and calculate the current market value.
How long does the evaluation take?
Most evaluations are completed within 15-20 minutes. Complex items or large collections may take longer.
What happens during the appraisal?
We test, weigh, and photograph each item. You watch the entire process. We explain our findings and show you current market prices.
Do you provide written appraisals?
Yes. We provide detailed receipts showing item descriptions, weights, karat values, and prices paid.
How do you calculate your offers?
We base our offers on current precious metals market prices minus our processing fees. You receive up to 80% of the melt value for gold and silver.
Do your prices change daily?
Yes. Precious metals prices fluctuate constantly. We update our rates multiple times daily based on market conditions.
What payment methods do you offer?
We pay cash on the spot or by check. Payments over $500 require a valid photo ID.
Is there a minimum amount you buy?
No minimum purchase required. We buy single pieces or entire collections.
Where are you located?
5981 Columbia Pike STE 102, Falls Church, VA 22041
Do I need an appointment?
Walk-ins welcome, but appointments ensure immediate service without waiting.
Is the process safe?
Yes. Our facility features security cameras and secure storage. All transactions occur in our professional showroom.
What ID do I need to bring?
Bring a valid government-issued photo ID. Required for all transactions over $25.
Do you report sales to authorities?
We comply with all local and federal reporting requirements for precious metals transactions.
What should I bring?
Bring all gold, silver, watches, handbags, electronics, or gift cards you want to sell, plus a valid photo ID.
How do I prepare my items?
No preparation needed. Bring items as they are. We clean and sort everything during evaluation.
What if I change my mind?
You decide whether to accept our offer. No obligation to sell after evaluation.